L'AiR JOURNAL｜Taichung International Convention and Exhibition Center (TICEC) – “Yanzi,” the 2D Realistic AI Customer Service Avatar, Becomes a Digital Concierge Providing Real-Time Venue Tours : A Successful TICEC Success Case

Dec 09, 2025

The L’AiR AI Smart Guide System features “Yanzi,” a chic short-haired customer service avatar, arriving at the Taichung International Convention and Exhibition Center to provide warm and realistic interactive experiences. She guides visitors through venue highlights, floor introductions, map navigation, and more. By infusing the international venue with technological innovation, the system transforms traditional tour experiences and showcases the center’s unique character. We invite you to visit the Taichung International Convention and Exhibition Center and enjoy an engaging conversation with Yanzi.